AM999 Privacy Policy

Your personal information is our most valued asset. AM999 uses the highest-grade security technology to protect your privacy.

Why Is Your Information Safe with AM999?

AM999 places the highest importance on the privacy of its members in Bangladesh. See how we protect your information.

SSL Encryption Protection

All transactions and data transfers on AM999 are secured with 256-bit SSL encryption. Your information is kept completely out of reach of third parties.

Secure Data Storage

Your personal data is stored on encrypted servers. No unauthorized party can access this information. Regular security audits are conducted.

Sale of data is prohibited

AM999 never sells your personal data to third parties. Your data is used solely to operate AM999 services.

KYC Verification Process

Your identity verification process is completely confidential. KYC documents can only be accessed by registered staff and are stored securely.

Cookie Controls

AM999 uses only necessary cookies. You can update your cookie settings at any time. We do not misuse tracking cookies.

Right to delete your data

You may request deletion of your stored data at any time. We will action this promptly unless a legal obligation requires otherwise.

Last updated: January 2026

1 Introduction and scope

AM999 takes your privacy seriously. This Privacy Policy explains what information is collected when you use the AM999 platform, how it is stored, and the purposes for which it is used.

This policy applies to the am999.pro website, mobile application, and all AM999 services. By creating an account or using AM999 services, you agree to this Privacy Policy. If you disagree with any part of this policy, please stop using our services and contact the support team.

Important: If this Privacy Policy changes, we will notify you via your registered email or through a notice on the platform. Continued use of our services after any changes constitutes acceptance of the updated policy.

2 What Information We Collect

Various types of information are collected to provide services on the AM999 platform. This information falls into two main categories.

Directly provided information

Information you provide during registration and account management:

  • Full name (as per national ID)
  • Date of birth (for age verification)
  • Email address or mobile number
  • Residential address
  • National ID or passport number (for KYC verification)
  • Payment method details (Mobile Banking/Nagad/Rocket number)

Automatically Collected Information

Information automatically collected while you use AM999:

  • IP address and device information
  • Browser type and operating system
  • Login time and activity logs
  • Betting history and transaction records
  • Cookie & Session Data
  • Referral source (how you found AM999)
Type of data Purpose of collection Retention period
Personal identity KYC Verification & Account Security 5 years after account closure
Financial Information Transaction processing As required by legal obligation
Login logs Security monitoring 12 Months
Cookie Data Improving user experience 30 Days to 1 Year
Betting history Dispute resolution and reporting 3 years after account closure

3 Purpose of data use

AM999 uses collected information only for the legitimate purposes listed below. Your data is never used for commercial or unrelated purposes.

  • Account management: Creating, verifying, and maintaining your AM999 account
  • Payment processing: Processing deposits and withdrawals
  • Customer Support: Resolving your complaints and inquiries
  • Security assurance: Detecting fraud and illegal activity
  • Legal compliance: Compliance with applicable laws and regulations
  • Service Improvement: Improving the AM999 platform
  • Promotional communications: Promotional offers sent only with your consent

To be clear: AM999 never sells your information to advertisers or third parties. You can unsubscribe from promotional emails at any time.

4 Data sharing & third parties

AM999 may share your information with third parties in limited and specific circumstances. Strict data protection agreements are maintained in every case.

Circumstances under which data may be shared

  • Payment processors: Mobile Banking, Nagad, Rocket, and other payment gateways — solely to process transactions
  • Identity verification services: With licensed agencies to complete the KYC process
  • Game software providers: Minimum information necessary to operate games
  • Legal authorities: When required by court order or investigation
  • Anti-money laundering agencies: To report suspicious transactions

Data is never shared

  • To advertisers or marketing companies
  • On social media platforms (without your consent)
  • To other gambling or gaming companies
  • To your employer or family

Third-party agreements: All third parties that AM999 works with are bound by strict data protection agreements. They may only use data for specified purposes.

5 Cookie Policy

AM999 uses cookies on its website and app. Cookies are small text files stored in your browser or on your device.

Types of Cookies Used by AM999

  • Essential cookies: Login sessions and security tokens — the platform cannot function without these
  • Performance cookies: For monitoring page load speed and errors
  • Preference cookies: To remember your language and interface preferences
  • Analytics cookies: Collecting site usage statistics (without personal identification)

You can delete or disable cookies from your browser settings at any time. However, disabling essential cookies may cause some AM999 services to not function properly.

6 Data protection measures

AM999 follows industry-leading technology and practices to keep your data secure. We maintain multiple layers of protection to prevent security breaches.

  • TLS 1.3 encryption on all data transfers
  • AES-256 encryption in the database
  • Two-factor authentication (2FA) support
  • Automatic Suspicious Login Detection
  • Regular third-party security audits
  • 24/7 Server Monitoring System
  • Data backup and disaster recovery planning

Security incidents: In the event of a data breach, AM999 will notify affected members within 72 hours and take the necessary protective measures.

7 Minor's Privacy

AM999 is exclusively for adults (18+). We do not knowingly collect personal information from anyone under the age of 18.

If we become aware that a person under the age of 18 has created an account on AM999, that account and all associated data will be deleted immediately. If a parent or guardian has concerns, they may contact us at [email protected].

8 International Data Transfers

AM999 servers may be located in various countries. Your data may be processed outside of Bangladesh. However, regardless of where it is processed, all terms of this Privacy Policy remain fully applicable.

For international data transfers, AM999 complies with international data protection standards (GDPR-aligned policies) and ensures adequate protection in the recipient country.

9 Policy changes

AM999 reserves the right to update this Privacy Policy when necessary. For significant changes:

  • A notification will be sent to your registered email
  • A notification will be displayed on the platform
  • The "Last Updated" date at the top of the page will be revised
  • Your consent may be requested again for major changes

Continued use of AM999 after any changes constitutes acceptance of the updated policy. We recommend reviewing this page regularly.

10 Contact and complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact AM999's Data Protection Team.

  • Email: [email protected]
  • Support Hours: 24 hours, 7 days a week
  • Response time: Usually within 24–48 hours

We take every privacy-related request seriously and work to resolve it as promptly as possible.

Join AM999 Today

Done reading the Privacy Policy? Register with AM999 with confidence and enjoy gaming in a fully secure environment.

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